Tag Archives: cigar store

Smoking Some “Comfort Food” Cigars and a Weird Retail Experience

I’ve been defaulting to some favorite cigars over the last week, just needing the comfort of an old friend. Winter blues? Other stuff going on in life?  Whatever it is, I’ve been gravitating toward cigars I really like. This week it was a La Sirena Devine, in honor of La Sirena founder Arielle and her husband welcoming their first child.  Great cigar made at La Zona, supplies are dwindling, might be time to restock!  Then I went to a Joya de Nicaragua Antaño Dark Corojo El Martillo in honor of that company’s 50th anniversary.  I followed that up with a Tabernacle Toro from Foundation Cigar Co., I love the rich broadleaf yumminess of the Tabernacle line. Yesterday I had a small window of opportunity between running around and having the grandkids over, so I dug out an oldie, but goodie.  I bought a box of the Chateau Real Maduro Small Club Coronas for some ridiculous price as they were phasing them out of production. I recall this being around 2010 or thereabouts.  I was poking around my archives looking for verification, and ran across my interview with George Hamilton, the Hollywood icon with a penchant for tanning.  I got to re-reading it…what a treat it was to talk to George on the phone, I still have his number…I can’t believe that was so long ago.  Anyway, it’s just a damned shame Drew Estate discontinued  the Chateau Real line. The Connecticut shade wrapper version was a nice, mild smoke, and I enjoyed the crap out of the San Andrés maduro version, I had a box of the perfectos too. Fortunately, eight years in the humidor have been kind to these, as it burned perfectly, and tasted rich, clean and was perfect for the time I had, 45 minutes or so.  I miss these, and hoard the last couple I have in a miserly fashion.

While running around yesterday, we found ourselves in center city Philadelphia on Walnut Street. I feel compelled to stop in the Holt’s location on Walnut Street when I’m there, and I will finally admit that I’m disappointed in one way or another almost every time I visit, and I’m going to resist the urge to compulsively visit in the future. Yesterday’s experience was this: my wife and I are looking around and I’m picking out a few cigars, usually I opt for Holt’s exclusives or Fuentes, but this time I had a couple Mi Queridas in my hand, not that I didn’t have any at home, but more like I didn’t have enough at home. My wife says to me something along the lines of, “I wonder if they got any Muestra de Saka Unicorns?”, and goes and asks the guys working the counter. I overhear the Holts1272018purchaseexchange, and when she comes back I asked her if the guy really just told her that they don’t generally carry his stuff. That’s what he told her! Now, I’m wondering if this guy is treating a woman in a cigar shop like she doesn’t know anything (or hasn’t known Steve and Cindy Saka for 20 years), isn’t familiar with the Dunbarton Tobacco and Trust product line and provenance, or what. For the first time I’m considering putting the cigars I had in my hand back in the box and walking out, and if it had been any other cigars but a friend’s cigars, I would have. The “we don’t carry his stuff” guy ended up in the back of the  store and I asked him if I had heard right that he told my wife that “we don’t carry his stuff”, he confirmed that, so I offered to educate him on Saka’s cigars, showing him the several boxes of Sobremesas and Mi Quedridas that they “didn’t carry”. He back peddled, and sarcastically thanked me for the education. I wanted to tell him perhaps I misinterpreted his “we don’t carry his stuff” as “I don’t know what I’m talking about”, but I held my tongue. I’ve worked in retail, and being a douche is not the way to endear oneself to the customers. I picked out a couple of Cromagnons and an Aquataine, in keeping with the buying friend’s cigars theme, and checked out.  Maybe I was being a dick, but my wife asked an educated question, and it was simply out of curiosity as to whether Holt’s, as a purveyor of Dunbarton Tobacco and Trust cigars, received any of the Unicorns and, if so, what the plan was for them. They could have just said no, they didn’t get them, and been respectful. This is not the first time I’ve experienced the arrogance of the staff there either, there was a guy who worked there who I found genuine and friendly, and he was promoted to the front office. I’ve even had a scenario where I pointed out a moldy box of La Gloria Cubanas and was told it was plume and it was good (as the clerk wiped the cigars off) I have worked with Holts.com on several occasions, and purchased from them many times, with great success and satisfaction. I just don’t think I need to stop in the store every time I’m in the area anymore.  It’s unusual for me to be negative, but I couldn’t let this one go, it was a bad way to treat customers.

That’s enough from me for now. Until the next time,

CigarCraig

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News: Best Cigar Prices Cigar Lounge, Store and Blog

Best Cigar Prices announced this week that it is opening a lounge and retail store at their Drums, PA location (looks like I’ll have to take a drive north one of these days!).  Best Cigar Prices has been around a long time, I can remember getting their e-mail specials in plain text in the late 90s, under the name New Global Marketing. They’ve come a long way.  CigarCraig.com is proud to advertise for Best Cigar Prices, and you can get 20% off orders of $125 or more with the code CraigDeal20.  Here is the press release:

DRUMS, PA. (PRWEB) JANUARY 24, 2018

Established in 1997, Best Cigar Prices has come a long way from its starting point of operating out of the trunk of a car in upstate New York. Now based in Drums, PA at its 25,000 sq. ft. headquarters since 2011, the company has made leaps and bounds in becoming the premier cigar source on the web, and the retail space is the next logical step for this fast-growing business.

However, they’re not looking to be “just another cigar shop.” Far from it, according to BCP Director of Merchandising Jeff Brown. “Our vision is to deliver a state-of-the-art cigar lounge experience unlike any in the area,” said Brown. “We want our customers to feel like their every need has been taken into consideration when they step foot into our store, and so far I think we’ve hit that mark.”

In addition to the typical cigar store amenities such as a Spanish Cedar-lined walk-in humidor, large cocktail bar, and comfortable, smoke-friendly indoor and outdoor lounge spaces for patrons to enjoy, Best Cigar Prices’ retail operation will have quite a few accommodations that will set it apart from the pack.

Aside from the business’s high-tech approach to the traditional lounge environment with touch-screen browsing stations, monitors giving shoppers a direct view of orders being processed inside the humidor, and ample wireless charging stations throughout, perhaps the most obvious advantage is the fact that the store is directly connected to the company’s massive humidor warehouse. Customers at the store will have direct access to one of the largest cigar and accessory inventories in the country, with over 7,000 unique items from more than 600 top brands including flavored cigars, cigar humidors, lighters, and cutters from Padron, Rocky Patel, Montecristo, and many more.

Cigar and beverage Pairing Menus will be made available to visitors of the lounge and updated regularly to recommend specific cigars with particular brands or styles of whiskeys, craft beers, and other spirits that complement their unique tasting profiles. “Everyone knows that Romeo y Julieta 1875 is a great, classic cigar, but what is the best drink to go with it?” Brown remarked.

Plans to have a conveyor running from the warehouse to the store will guarantee that cigar-lovers in search of items that are not stocked on store shelves will have their order in under five minutes, complete with a countdown timer that will display real-time order progress.

The store will be fully staffed by educated cigar professionals who specialize in the often-difficult task of making cigar gift recommendations, but will also offer self-serve kiosks for those that know what they want and don’t need help from an associate. Alternately, customers will be able to place orders remotely via phone or online and then pick it up at a designated time, similar to a food “to go” order.

The Best Cigar Prices retail store had its official “soft” opening yesterday, with the official Grand Opening scheduled for September of this year. In the words of company CEO Greg Fox, “Our customers have a deep appreciation for the artisan nature of the products we carry and often form lasting bonds with each other that might not be possible without the unifying factor of a fine cigar. We’re beyond excited to bring this new level of comfort, convenience, and camaraderie to them,” adding, “it’s their support that has allowed us to thrive and this is the least we can do to say ‘thank you’.”

Fox also alluded to other “surprises” that Best Cigar Prices customers can look forward to, including the possibility of a large-scale cigar event held at the new store at some point in the near future.

Also this week on the Best Cigar Prices blog, they published their “Why Do You Smoke Cigars?”article, featuring myself and 10 of my fellow blogger types.

That’s all for today, until the next time,

CigarCraig

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EP Carillo Classic Series Dusk Solidos Cigar

EPCarillo_Dusk_SolidosYesterday I finally had the chance to revisit the EP Carillo Dusk. I smoked this a year and a half ago and really liked it, and was spending a few hours at the cigar store and this cigar caught my eye.  I’ve been terrible about sampling the EP Carillo range, there have only been a couple I’ve tried, which is weird considering my admiration for Ernesto’s past work (and present, the La Gloria Cubana Coleccion Reserva was one of my most memorable cigars of 2017).  I’m trying to remedy that, and am going to try to remember to pick up something from the EC range when I’m in the shop.  I met up with a couple friends at the local CigarCigars branch to kill some time, and started off with the EP Carillo Classic Series Dusk Solidos , the 6″x 60  offering.  I had previously smokes and enjoyed the “Obscure” double corona, so I figured I’d work my way down. I used my Adorini punch on this one, the 13mm side worked very well to open it up.  I smoked a second one later that I straight cut and I think I liked the punch better for this one.  Why, you ask? Only because there were a couple “flyaway” bits of cap that were a little annoying on the straight cut. This cigar has a Connecticut Broadleaf wrapper (which drew my eye to the cigar in the first place), an Ecuador binder and Nicaraguan fillers. I lit this cigar up around 11 am, and didn’t find it to strong for the time of day, I actually thought it would be stronger. I was not disappointed by this cigar. The burn and draw were spot on, which is a testament to the conditions in the humidor. The first time I visited this shop a few years back the humidor was not great, there were cigars with wrappers coming off, some moldy cigars, ever-all it was off-putting. Over the years they have gotten it under control and it’s now a very nice humidor and shop, I don’t mind visiting there at all, and it’s 2 miles from home. Back to the cigar.  It’s good. Lots of rich espresso notes with some cocoa, just war I like. I ended up smoking the second one on my evening walk because I was talking and trying to get the Flyers game on the lounge TV, which turned out to be no easy feat. They have Dish Network which doesn’t seem to have the channel that the games are broadcast on, but Apple TV provided a workaround. I wanted to give the cigar my full attention.  It’s very good, and I look forward to meandering my way through some other EPC offerings. I think I smoked my first one in 2011, so I have some catching up to do. It was great hanging out with Bruce and Mike for an afternoon!

 

Tortuga Reserva Maduro No. 500I smoked another Tortuga Reserva Maduro El Coyote Negro, No. 500 yesterday too. The Frazer, PA CigarCigars shop has the better part of a box on a bottom shelf that has been there for some time. I grab a couple every time I go in, and I’m tempted to adopt the whole bunch and give them a good home, but what holds me back is that I really would like others to enjoy these, they just aren’t getting much of a chance down there at floor level. I also want to avoid seeing these on the deep discount table, that makes them look bad, and they are, in my humble opinion, exceptional cigars that deserve a better fate. I’m quite conflicted on this.  It’s not like they wouldn’t be shared if they were in my humidor, that’s for sure.  Maybe I’ll ask Steve, the manager, to throw a number at me…

 

Finally, here is an interesting infographic from the folks at Smokers Discounts. I imagine there isn’t anything new here for most of you, but there isn’t any bad advice, and the stats at the top are interesting, although I think the numbers probably include all cigars, not just the premium cigar we focus on here. I’d probably add a couple of parentheticals in the “picking the right cigar” part like don’t squeeze it enough to break it, and don’t wipe your nose all over it, especially before you buy it, but that;s just me.

 

That’s all for today, until the next time,

 

CigarCraig

 

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The Cigar Authority’s 400th Show Quick Trip

TCA 400I’ve been listening to The Cigar Authority podcast for several years now, actually, I had been listening for a few years since being a guest on the show in October of 2013. Since it was a holiday weekend and nobody travels on Thanksgiving weekend, so my wife and Macha and I decided to take a little road trip to Salem, New Hampshire to crash she show. The show is recorded and webcast live from the new Studio 21 Podcast Cafe in 2 Guys Smokeshop. This was my first visit to this shop, I’d visited the Nashua store before. The shop is huge, with a nice downstairs lounge, an upstairs lounge, and the cafe. The walls of the shop are lined with humidors for singles, and, like the Nashua store only smaller in scale, there’s a large humidor stacked with Contendersunopened boxes. The selection is excellent, as is the staff. I picked up a couple Todos las Dias and The Wise Man Maduro and lit up a Wise Man while watching the show. I also picked up the 2 Guys Cigar of the Year Contenders pack, consisting of the eight cigars that are in the running for that honor. I plan to smoke them and cast my vote. Check it out on their site, it’s a hell of a deal and I have only smoke one of the cigars of the eight (actually two after today, that Wise Man Maduro was excellent). I’m looking forward to taking a week and smoking through the set.

 

CookiesWe brought some special cookies for the guys from our friends at Farmhouse Bakery in PA. We know what these guys like. Beautiful and delicious cookies and gluten free! Thanks to my wife, Jenn, for making that happen!

 

Sean, the barista makes impressive coffee creations, I kinda wish I’d tried the nitro, but the Cuban coffee was amazing. Some highlights of the visit personally was getting to catch up with Ed Sullivan, who I hadn’t seen since 1999, as well as Dave Garofalo, Mr. Jonathan and Barry Stein. Also met Dave from Cigar Hacks, another podcast that’s coming out. Macha was well Wisemanbehaved, you can hear here bark a couple of times if you listen to the show. I was surprised and honored to have been invited to join the show for the last segment, although I pretty much froze up on a couple of questions. If I’d have been smart I would have mentioned the CigarCraig’s Secret Santa. There’s still plenty of time to get in on it, by the way, email me your name and address if you want to join the fun. I smoked the Garofalo Maduro also which was very good, made by Perdomo, although time constraints and distractions left me unable to really concentrate on it. It was a good time, and I heartily recommend paying 2 Guys a visit if you find yourself in southern New Hampshire.

 

TurkeyI hope everyone had a great Thanksgiving. Sorry I skipped my usual Wednesday post, I spent the week smoking some of my favorite cigars, a Mi Querida, an Undercrown Sungrown, a Davidoff Winston Churchill The Late Hour, and following my Thursday feast with a Cornelius and Anthony Cornelius toro. All great cigars, I just had a hankering for some favs last week! Next week I’ll get adventurous again. So that’s all for now, until the next time,

CigarCraig

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Tobacco Shop Etiquette Tips from Tobacco Express in Claymont, Delaware

The folks at Tobacco Express in Claymont, Delaware reached out to me and asked me to post this tobacco shop etiquette guide. I don’t generally do guest posts, but I recently read a similar piece by my friend Matthias of FineTobaccoNYC.com and this seemed like it was a good way to spark some discussion. I’m not 100 percent on board with the “Dress the part” part, I’m a jeans (or shorts) and t-shirt kinda guy, but there are some good points. It’s also important to point out that the sponsor if this post has a shop in Delaware, where indoor smoking is very rare, many cigar shops don’t allow smoking.

 

Tobacco Shop Etiquette

Entering any tobacconist can be deemed a sacred experience, whether you’re a hobbyist or a first time smoker. Like dining in a fine restaurant or walking through a museum, there’s a code of etiquette to follow when you’re in a tobacco shop.

Respect the regulars. If you’re a new customer, exhibit patience when you enter a tobacco shop. Most often, some of the shop’s regulars will be present when you decide to go. Because these frequent customers bring in a lot of consistent business, the tobacco shop’s staff will most likely be catering to their needs to keep them coming back. Rest assured that you will be given the attention you deserve – it may just take a minute.

Dress the part. You don’t have to walk into the tobacco shop in a suit and tie, but you shouldn’t be in swim trunks or sweatpants, either. Think casual Fridays at work – wear jeans and a blazer or button down to fit in to the crowd.

Get to know the tobacconist. Like having a good tailor or a go-to barber, the in-house tobacconist will serve as your lifeline in the world of tobacco and tobacco products. Forming a relationship can help you stay in the know when new products come in, when special events are being held around the store, or small perks like free lighters or cigar cutters.

Act calmly. Enter the shop quietly and be mindful of other customers around you. They’re at the shop to relax and enjoy their time, so avoid a bustling, booming entrance. Always make sure that the doors close behind you when you’re moving throughout the shop. Temperature and humidity are of paramount importance in the tobacco industry, particularly in the humidor. Be mindful of this area and make sure the door shuts tightly behind you.

Introduce yourself and make friends. Like the tobacconist, the shop’s regular customers can make product recommendations, show you tips and tricks that they’ve picked up throughout the years, trade tobacco products or accessories, and be a source of friendship and camaraderie in the shop.

Don’t light up without the shopkeeper’s consent. While it may seem arbitrary, it’s proper to ask before lighting up your tobacco product in store. Other things you shouldn’t do in a tobacco shop include: light up in the humidor, bring your own selection of tobacco products, or haggle prices.

Familiarize yourself with this code of conduct and you’ll be welcomed into a tobacco shop anywhere, any time.

These tobacco etiquette tips brought to you by Tobacco Express, a tobacco shop in Claymont, DE.

 

Thanks to the folks at Tobacco Express for sharing this. I’ll try to get down to Claymont to visit one of these days, it’s not too far away!  One more thing: the Philly Cigar Festival will be happening this Sunday, Oct. 29, 2017 in Pottstown, PA.  I’m not sure I’m going to make it, but I’m told there may still be some tickets left. You may recall that this was scheduled for last spring then postponed, and I hope the winners of the contests I had earlier in t the year can make it.

 

That’s all for now, Until the next time,

 

CigarCraig

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